Job Description
We are looking for
We’re looking for a CRM & Lifecycle Analyst to help us better understand customer behavior and improve how customers experience our platform across onboarding, engagement, and retention.
This role is hands-on and analytical. You will work closely with Customer Marketing, Customer Success, and Product. You won’t be setting a long-term strategy on your own, however your work will directly inform decisions and help shape how we improve the customer experience over time.
Your main tasks are:
● Turn data into clear insights and practical recommendations that improve targeting, messaging, timing, and overall lifecycle performance.
● Have solid understanding of data flow and architecture to work closely with data engineers to create one source of truth for customer data.
This is a startup environment. The scope of the role will grow over time for someone who learns quickly, shows ownership, and consistently improves ho...