Location
Remote, Remote, Kenya
Posted
July 10, 2026
Job Description
At Jumia, mobility is at the heart of our people development approach. This job board helps us establish more transparency in available opportunities in the company to promote mobility.
You need to follow simple guidelines:
Before applying, make sure you discuss the opportunity with your direct manager and that both of you agree that this is positive for your development (written approval from your direct manager will be required).
Apply with your Jumia e-mail.
What you will be doing:
Have a deep-rooted understanding of CRM strategy and execution.
Work on new projects that have as a goal the optimization of CRM channel.
Manage the overall marketing strategy on how Jumia communicates every day commercial planning to its consumers to generate sales, increase engagement, and boost loyalty.
Setup, improve, and optimize communications to constantly improve customer conversion and retention KPIs through all the channels (Email, Push notifications, Newsfeed...
You need to follow simple guidelines:
Before applying, make sure you discuss the opportunity with your direct manager and that both of you agree that this is positive for your development (written approval from your direct manager will be required).
Apply with your Jumia e-mail.
What you will be doing:
Have a deep-rooted understanding of CRM strategy and execution.
Work on new projects that have as a goal the optimization of CRM channel.
Manage the overall marketing strategy on how Jumia communicates every day commercial planning to its consumers to generate sales, increase engagement, and boost loyalty.
Setup, improve, and optimize communications to constantly improve customer conversion and retention KPIs through all the channels (Email, Push notifications, Newsfeed...