CRM Assistant

full-time Information and Record Clerks

Job Description

The Role: The CRM Assistant supports the CRM team in managing customer relationships through the effective use of the CRM systems across Flannels, FRASERS, Sports Direct, Studio, Evan Cycles and more. This role involves data management, assisting with marketing campaigns on both email and mobile push notifications, and providing insights that help improve customer engagement and business performance.

Key Responsibilities:

Reporting into the Senior CRM Executive, your day-to-day tasks will include:

• Supporting the shaping and development of the email marketing calendar using market trends and insight.
• Collaborate with design in briefing in of new hero images and banners
• Creating email briefs; writing commercially driven copy
• Email building and testing, ensuring all emails work as expected and meet the brief deadlines.
• Creating and testing push notifications.
• Liaise...