Job Description
We are a world leader in Testing, Inspection and Certification (TIC) , delivering high quality services to help clients meet the growing challenges of quality, safety, environmental protection and social responsibility.
Purpose of Position
-Their primary goal is to assist with the provision of financial, administrative and clerical services that will ensure that client accounts and related information is accurate and up to date.
-The position performs in line with the Bureau Veritas Quality Assurance System, including the BV Code of Ethics and the BV Group policy.
Major Responsibilities
• Responsible for problem-solving any customer issues with the customer while ascertaining the nature and reason behind the payment concerns or disputes.
• Escalate problems or concerns to supervisor in order to secure approval for any non-routine concerns/solutions.