Location
dummer, england, United-Kingdom
Posted
June 17, 2026
Job Description
Location: Dummer, Basingstoke
Salary: £25,000 – £30,000
To work with customers to collect outstanding balances, and work with other departments to enable trickier debts to be collected.
Responsibilities
- Actively contact customers who are late with their payments and request prompt payment for a portfolio of customers/companies
- Follow escalation processes when a customer continues to miss payments to ensure debt is eventually collected
- Work with customers and other internal departments to resolve issues preventing payment
- Issue credit notes and request refunds where required
- Attend bi-monthly debtors meetings and work with the senior management team at Reigate to clear aged debt.
- Use CRM and sales ledger to monitor debts, plus customer records within the CRM to aid chasing
- Post bank receipts daily for various companies
- May be required to get involved with D...