Job Description
We are looking for a Credit & Collections Analyst to join our team in Mississauga, Ontario on a Long-term Contract basis. In this service-focused role, you will oversee customer accounts, support the collection of outstanding balances, and help maintain accurate financial records through careful investigation and follow-up. This position suits an individual with strong attention to detail who can balance strong customer service with sound credit and collections practices while working closely with cross-functional teams.
Responsibilities:
• Manage a designated portfolio of customer accounts, following up on overdue balances and promoting timely payment through consistent, clear communication.
• Review account activity to confirm outstanding amounts, identify inconsistencies, and resolve reconciliation issues affecting invoices and payments.
• Examine short payments, deductions, unapplied cash, credit concerns, and missing remittance details to determine the c...