Creator & User Experience Strategist

TikTok

Full-time Customer Service
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Location
singapore, singapore, Singapore
Posted
July 15, 2026

Job Description

TikTok is seeking a Creator & User Excellence Specialist to enhance the user experience within their Customer Support team in Singapore. This position involves driving continuous improvements, conducting root-cause analyses, and collaborating with various teams to optimize support operations.

The ideal candidate should have over 5 years of relevant experience, strong analytical and problem-solving skills, and a proven track record of working effectively within dynamic environments. Strong communication skills and a passion for enhancing user experiences are essential for this role.

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