Location
manila, metro manila, Philippines
Posted
June 04, 2026
Job Description
Weβre looking for a Country Manager to build and run the local operations β ensuring a seamless experience for customers as we grow.
This role is about execution excellence across operations, customer experience, and team management.
What Youβll Do
- Own day-to-day operations in the Philippines
- Ensure high-quality customer experience across onboarding and ongoing service
- Manage and improve customer support and retention
- Coordinate closely with central teams (product, growth, academic)
- Build and manage local team (CS, operations, mentors)
- Identify and fix operational bottlenecks quickly
What Weβre Looking For
- Strong operations or customer experience background
- Highly organized with attention to detail
- Proven ability to manage teams and processes
- Comfortable working in fast-paced, ambiguous environments