Coordinator Rider On Ground Ops

talabat

Full-time Supervisors of Transportation and Material Moving Workers
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Location
Abu Dhabi, Abu Dhabi, United Arab Emirates
Posted
July 15, 2026

Job Description

Job Description

Support day-to-day fleet operations at the zone level by monitoring performance, resolving rider issues, and ensuring efficient live operations. Act as the primary link between riders, dispatch, and fleet partners on the ground.

Qualifications

  • Monitor live operations to ensure optimal performance across the city/zone.
  • Track and assess rider performance on a city/zone level.
  • Manage walk-in queries from riders.
  • Liaise with fleet partners to ensure smooth communication.
  • Assist dispatchers with rider-related communication.
  • Conduct audits of fleet appearance and rider behavior through on-ground visits and stay updated with field insights.
  • Facilitate feedback loops between riders and management.
  • Resolve queries and escalations from internal and external stakeholders.
  • Oversee zonal performance and take corrective actions (Warning, Suspension, Termination) against l...

    • Job Details

    • Job Type
      Full-time
    • Category
      Supervisors of Transportation and Material Moving Workers
    • Date Posted
      July 15, 2026
    • Application Deadline
      August 24, 2026