Job Description
We have a fantastic opportunity for a Control Room Team Leader to join our team based in Peterborough.
As the Team Leader you will provide dynamic leadership and strategic oversight to ensure the seamless coordination of non-emergency patient transport services. Your role will be pivotal in driving operational excellence through effective planning, and dispatch processes, ensuring timely and efficient patient journeys.
Supporting the Control Centre Operations Manager, you will oversee the end‑to‑end patient transport pathway, fostering strong relationships with internal teams and external stakeholders. Your leadership will include line managing the dispatch and planning team, promoting a culture of high performance and continuous improvement.
This is a full time position working 5 days a week (between Mon‑Sat) and also involves a component of on‑call duties, requiring flexibility and a commitment to maintaining service reliability around the clock (will be...