Job Description
About The Drain Group
At The Drain Group, we pride ourselves on delivering fast, reliable, and high-quality drainage and maintenance solutions across the UK. Our teams work around the clock to keep customers’ homes, businesses, and critical infrastructure running smoothly.
About The Role
As a Contracts Coordinator at The Drain Group, you’ll be at the heart of our reactive and planned maintenance operations. You’ll support the Account Manager in delivering key elements of multiple contracts, ensuring work is scheduled efficiently, customers receive timely updates, and all service expectations are met. You will be working closely to support managers and the wider management team of the business.
You’ll liaise daily with clients, field engineers, suppliers, and internal departments—making sure every job runs smoothly from initial instruction through to completion.
To succeed in this role you will ideally have experience within Customer Ser...