Contract Renewals and Retention

Full-time IT Services and IT Consulting,Telephone Call Centers,Financial Services

Ready to take your SaaS renewal career to the next level?

Join our team as a Renewal Specialist, where you’ll work alongside AI-powered technology to manage high-value customer renewals.

What You’ll Do:

✅ Handle escalated renewal conversations

✅ Manage customer objections and retention efforts

✅ Identify upsell opportunities and collaborate with internal teams

✅ Work with AI-powered insights and CRM tools

✅ Build strong customer relationships while driving successful renewals

We’re Looking For:

✔ 3–5 years of experience in SaaS Renewals, Customer Success, or Account Management

✔ Proven experience handling renewal negotiations and customer retention

✔ Excellent English communication skills (voice & written)

✔ Experience using CRM platforms

✔ Comfortable working with AI-assisted tools

Why Join Us?

✨ Work with cutting-edge AI technology ...