Contract Renewal Specialist

Nexthink

full-time Business Operations Specialists
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Location
Riyadh, Riyadh Province, Saudi Arabia
Posted
July 22, 2026

Job Description

Job Description

Join our Global Sales Operations team at Nexthink, the leader in Digital Employee Experience. Based in our Madrid office, this unique opportunity involves managing and facilitating the renewal process for contracts and subscriptions between Nexthink and its Partners and clients Your primary focus will be on retaining and increasing subscription revenue in existing customer accounts.

Madrid Office based, the role is expected in the office a minimum 3 days a week.

Key Responsibilities:

  1. Contract Renewals: Collaborate with clients to understand their needs, negotiate contract renewal terms and maximize renewal rates. Drive relevant activities to ensure timely  and accurate completion of all necessary paperwork, including Quotes and Order processing. Establish a framework and process to track, manage, and maximize renewal contracts.
  2. Client Communication: Maintain regular...