Location
kuala lumpur, kuala lumpur, Malaysia
Posted
June 17, 2026
Job Description
YOUR TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMER
Would you like to become part of the world’s most international company?
A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet. Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!
Customer Contact Centre Manager
Manage, plan and strategize the daily contact center operations to achieve “best day every day” by consistently hitting 80% GOS Daily/weekly/monthly.
To drive and create a high-performance culture through consistently hitting green KPIs for team, self and department through these activities:
Upselling
Team’s productivity
To manage, operate and comply to the DHL Center of Excelle...
Would you like to become part of the world’s most international company?
A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet. Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!
Customer Contact Centre Manager
Manage, plan and strategize the daily contact center operations to achieve “best day every day” by consistently hitting 80% GOS Daily/weekly/monthly.
To drive and create a high-performance culture through consistently hitting green KPIs for team, self and department through these activities:
Upselling
Team’s productivity
To manage, operate and comply to the DHL Center of Excelle...