Location
Five Dock, New South Wales, Australia
Posted
June 18, 2026
Job Description
Our clinic in Five Dock is currently seeking Contact Centre Agents to join the team.
These full time permanent roles offer a structured work week Monday - Friday, with eight-hour shifts between 8am-5:30pm.
Role Overview:
As a Contact Centre Agent, you will be the first point of contact for our patients.
Your responsibilities will include
- Answering phone calls for bookings across the Inner West region promptly and handling inquiries professionally.
- Provide empathetic support and guidance during phone interactions.
- Collaborate with other contact centre agents to meet service level targets.
- Building relationships with the technical and clerical teams, patients, and referrers.
- Future potential to incorporate hybrid work from home options.
What we’re looking for:
✅ Strong communication skills, both verbal and written.
✅ A knack ...