Contact Center Customer Support Specialist III - Team Lead
Koniag Government Services
Full-time
other-general
Location
Albuquerque, NM, United States
Posted
July 22, 2026
Job Description
Koniag Professional Services, LLC (KPS), a Koniag Government Services (KGS) company, is hiring a Contact Customer Center Service Support Specialist III – Team Lead to support out client in Albuquerque, NM. _Pursuant to PL 93-638, as amended, Preference will be given to qualified applicants who are a member of a Federally Recognized Native American Tribe._
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
**Summary**
The Contact Center Customer Support Specialist III serves as a senior-level support professional responsible for high-complexity customer service activities and frontline leadership functions within a multi-channel Health IT contact center environment. This position supports day-to-day operations by responding to Physician, Patient, or Support Staff customer inquiries, de...
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
**Summary**
The Contact Center Customer Support Specialist III serves as a senior-level support professional responsible for high-complexity customer service activities and frontline leadership functions within a multi-channel Health IT contact center environment. This position supports day-to-day operations by responding to Physician, Patient, or Support Staff customer inquiries, de...