Contact Center and Cloud Technology - Noida - IT Consulting

Michael Page

Permanent Computer Occupations
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Location
Noida, Uttar Pradesh, India
Posted
July 02, 2026

Job Description

  • Be recognised as a Senior Leader in a leading IT Services Organization
  • You'll join a high-performing business, backing talented individuals

    • About Our Client

    A leading global operations management and analytics company that partners with businesses to drive digital transformation and improve customer experience. The organization specializes in leveraging data, advanced analytics, AI, and cloud technologies to deliver innovative solutions across industries such as healthcare, insurance, banking, and utilities.

    Job Description

  • This role is responsible for driving results in business and client transformation. This passionate, energetic, and service-centered role will lead and manage the Omni-channel cloud contact center platforms, Conversational AI IVR, Chat & VoiceBOTs, sentiment and speech analytics and contextual customer insights available for making human agents much smarter to drive business impact in our clients' ope...

    • Job Details

    • Job Type
      Permanent
    • Category
      Computer Occupations
    • Date Posted
      July 02, 2026
    • Application Deadline
      August 11, 2026