Location
Poznan, Poland, Poland
Posted
July 25, 2026
Job Description
**Job ID:** 16226
**Position title:** Consumer Services Supervisor - Parker, Sharpie
**Location:** PoznaΕ, Poland
**Reports to:** Manager, Consumer Services
**Contract type:** Permanent
**Your Role in a Nutshell**
As a Consumer Services Supervisor you will lead a team of Consumer Services Representatives, ensuring the delivery of an exceptional omnichannel consumer experience while driving operational excellence, employee development, and continuous improvement.
The Consumer Services Supervisor is responsible for building a high-performing team through coaching, performance management, and capability development. Beyond day-to-day operations, the Supervisor partners across the business to identify consumer pain points, improve processes, and accelerate AI-enabled service automation. The Supervisor ensures consumer feedback is translated into meaningful business actions that improve both the consumer experience and ope...
**Position title:** Consumer Services Supervisor - Parker, Sharpie
**Location:** PoznaΕ, Poland
**Reports to:** Manager, Consumer Services
**Contract type:** Permanent
**Your Role in a Nutshell**
As a Consumer Services Supervisor you will lead a team of Consumer Services Representatives, ensuring the delivery of an exceptional omnichannel consumer experience while driving operational excellence, employee development, and continuous improvement.
The Consumer Services Supervisor is responsible for building a high-performing team through coaching, performance management, and capability development. Beyond day-to-day operations, the Supervisor partners across the business to identify consumer pain points, improve processes, and accelerate AI-enabled service automation. The Supervisor ensures consumer feedback is translated into meaningful business actions that improve both the consumer experience and ope...