Location
guadalupe, guadalupe, Mexico
Posted
July 07, 2026
Job Description
**Job Summary**:
Act as point of contact for Associates and People Managers for any type of conflict resolution globally
**Key Tasks & Responsibilities (Essential Functions)**:
- Conduct fair and thorough investigations from intake through resolution, adhering to all defined processes, including case management documentation and corrective action coaching
- Manage complex global associate relations issues and connect with HR Managers and People Managers for complex issues and disciplinary actions
- Partner with HR Manager to develop and implement global associate relations best practices and programs
- Resolve and document grievances and resolutions in a timely fashion, individually or with senior management assistance
- Provide People Managers with information on policies and procedures, the appeal process, and the corrective action process
- Perform associate file duties as necessary, which include coordinating provision of subpoenaed records and responses to ...
Act as point of contact for Associates and People Managers for any type of conflict resolution globally
**Key Tasks & Responsibilities (Essential Functions)**:
- Conduct fair and thorough investigations from intake through resolution, adhering to all defined processes, including case management documentation and corrective action coaching
- Manage complex global associate relations issues and connect with HR Managers and People Managers for complex issues and disciplinary actions
- Partner with HR Manager to develop and implement global associate relations best practices and programs
- Resolve and document grievances and resolutions in a timely fashion, individually or with senior management assistance
- Provide People Managers with information on policies and procedures, the appeal process, and the corrective action process
- Perform associate file duties as necessary, which include coordinating provision of subpoenaed records and responses to ...