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Location
Québec City, Quebec, Canada
Posted
March 17, 2026

Job Description

Description

/ Your Impact will be
  • Develop and maintain robust and accurate end-to-end knowledge of processes and applicable procedures
  • Assist in the monitoring of project-related issues or escalations and build response strategies and actions to address issues
  • Facilitate the requirements gathering of customer workflows to complete the system designs
  • Utilize core knowledge to perform analysis of client workflow and processes. Generate recommendations to optimize usage and integration of various third-party software. Present recommendations to client and work with client to agreement on an implementation plan
  • ·Work collaboratively to assess impact of change requests for effort estimation and capacity planning purposes
  • Train the customers on the use of the software using a variety of platforms
  • Utilize a CRM system for issues tracking and resolution
  • Develop client facing implementation training manuals and gui...

    • Job Details

    • Job Type
      Full-time
    • Category
      Business Operations Specialists
    • Date Posted
      March 17, 2026
    • Application Deadline
      April 26, 2026