Conference Services Manager

AccorHotel

Full-time Marketing & Media
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Location
banff, division no. 15, Canada
Posted
July 09, 2026

Job Description

Start Date: July 2026
Contract: Permanent
Salary: $60,000 to $70,000, dependent on experience

What You'll Be Doing

Client Ownership & Relationship Management

  • Serve as the primary point of contact for assigned groups and events following contract signature
  • Build strong, trusted relationships with clients through proactive communication and personalized service
  • Guide clients through all aspects of event planning, including agendas, room setups, menus, AV requirements, and billing expectations
  • Create meaningful moments that reflect Rimrock's Culture, Wellness, and Adventure pillars
  • Ensure clients feel supported, informed, and confident throughout the planning process
  • Respond quickly and professionally to client requests, adapting to changing priorities with flexibility and care
  • Deliver a highly personalized experience t...