Concierge Supervisor -DoubleTree by Hilton Singapore Robertson Quay (Pre-Opening)

Full-time Other-General

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will lead the concierge team in providing personalized and professional service to all guests. As a Concierge Supervisor, you’re not just overseeing the daily operations of the concierge desk – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Supervise concierge team: Train, schedule, and supervise concierge team members, providing guidance and support to ensure an exceptional guest experience.
• Delight our guests: Respond promptly and professionally to guest inquiries, requests, and concerns.
• Offer recommendations: Provide information and handle arrangements for dining, transportation, events, tours, and local attractions.
• Coordinate special services: Arrang...