Concentrix Cagayan de Oro hiring Call Center Agents

Recruitify_HR

Full-time Management & Operations
Apply Now
Location
cagayan de oro, northern mindanao, Philippines
Posted
June 26, 2026

Job Description

Job Responsibilities

  • communicate with customers in a courteous, friendly and professional manner using agreed procedures
  • listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
  • clarify customer requirements; probe for understanding, use decisionโ€‘support tools and resources to appropriately provide resolution to the customer
  • maintain basic knowledge of client products and/or services

Benefits

  • very competitive salary
  • meal and transportation pay
  • rice allowance
  • night differential (when applicable)
  • account incentives
  • sick and vacation leaves
  • educational assistance
  • retirement plan
  • annual appraisal and bonuses
  • comprehensive health plan for you and your loved ones
  • clean, safe & modern working environment

Candidate Profile

  • 18 years old...