COMPUTER NETWORK SPECIALIST II

Maryland.gov

Full-Time Computer Occupations
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Location
Cecil-Bishop, Pennsylvania, United States
Posted
July 21, 2026

Job Description

Main Purpose of Job

Provide information technology services to internal customers (employees) responsible for a broad array of social service programs serving the citizens of Cecil County. This position is responsible for deploying, repairing and maintaining hardware/software equipment including: PCs, laptops, iPads, VoiP phones, cell phones, copiers, and scanners.

POSITION DUTIES

USER CUSTOMER SERVICE
  • Responds to user work orders received via the Help Ticket system promptly and professionally, providing resolution to software, hardware and application issues. 
  • EQUIPMENT MAINTENANCE/INVENTORY
  • Maintains contact with software/hardware vendors to trouble-shoot and resolve equipment or application problems. 
  • Repairs, as possible, malfunctioning printers, computers, iPhones, iPads and other devices. 
  • SYSTEM SECURITY
  • Installs and upgrades computer software applications, using Intune and Management C...