Compliance Lead

Full-time Other-General

Job Description

FUNCTIONAL / O PERATIONAL :   

• Document all process, workflow and system gaps and implement fixes 
• Work with compliance/risk to address “open issues” and formalize follow-up and sign off process 
• Implement and manage in house REO settlement operation initiatives. 
• Implement and maintain strategies which will help the company manage a high volume of production without errors 
• Manage productivity requirements and implement strategies to improve production. 
• Focus on the needs and expectations of internal and external customers. Manage customer expectations and    improve performance by working through process and product deficiencies. 
• Use customer feedback and quality performance results to champion changes in personnel, processes, or technology to deliver excellence in the settlement function. 
• Manag...