Job Description
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
The Complex Fraud Lead is responsible for leading a high-preforming team of investigators, ensuring strong capability in investigating fraud and scam events impacting our customers and ANZ. The incumbent will have oversight of highly complex and sophisticated fraud and scam investigations, engage with key stakeholders and work closely with State and Federal Law Enforcement.
The Complex Investigation Lead will also provide oversight and support to the Identity Fraud and Inbound Fraud teams.
The role plays a critical leadership function in delivery on ANZ’s commitment to protecting customers from fraud and scams while driving continuous improvement in processes, stakeholder engagement and ...