Complaints Manager

Australian Military Bank

Full time Operations Specialties Managers
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Location
Australia, New South Wales, Australia
Posted
July 06, 2026

Job Description

Since 1959, Australian Military Bank has provided members with fantastic service, great rates and competitive banking and insurance products. As a member-owned financial institution, we are all about putting members first and helping them to achieve their financial goals. We offer mortgage, consumer and credit loan facilities as well as products and services within superannuation, everyday transactions, savings, term deposits and insurance.

Make a real impact on member outcomes and trust.

At Australian Military Bank, we’re committed to supporting those who serve and have served our country. We’re looking for an experienced Complaints Manager to lead the end to end management of member complaints and disputes, ensuring fair, timely and member focused outcomes while driving meaningful improvements across the Bank.

This is an opportunity to play a key role in strengthening member experience, regulatory compliance and continuous improv...