Community Engagement Officer

Niyaa People Ltd

Full-time other-general
Apply Now
Location
Perry Barr, West Midlands (County), United Kingdom
Posted
July 09, 2026

Job Description

We are currently recruiting on behalf of a well-established housing association for an experienced Community Engagement Officer to join their team on a temporary basis for an initial period of four months.

This is a key role within the organisation, supporting customer engagement, tenant involvement, regulatory compliance, and continuous service improvement. The successful candidate will play an important part in ensuring tenants have a meaningful voice in shaping services and that the organisation can demonstrate strong evidence of customer-focused delivery.

The role will suit an experienced housing, customer engagement, or resident involvement professional who can quickly build relationships, manage priorities, and make an immediate contribution.

Key Responsibilities of a Community Engagement Officer:

Lead and coordinate customer engagement activities, ensuring tenants have meaningful opportunities to influence and scrutinise services.
Support tenant pa...