Job Description
Community and Customer Outcomes Manager
Location: Bentley, WA
Work Type: Full Time | Permanent
Lead customer, community and retail outcomes across remote Aboriginal communities as Horizon Power transitions customers from Regional Service Provider (RSP) arrangements into Horizon Power-managed services and support. This newly created leadership role will play a key part in shaping customer outcomes, stakeholder engagement and service delivery as Horizon Power transitions to a new operating model. Operating within a complex and evolving environment, you will balance customer, community, operational and compliance requirements to deliver positive and sustainable outcomes. Success in this role requires sound judgement, a proactive approach and the ability to bring people together to solve problems, manage competing priorities and drive continuous improvement.
Working closely ...