Communications and IT Representative

Career Directions Limited (CDL)

Full-time other-general
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Location
Nairobi Area, 30, Kenya
Posted
July 24, 2026

Job Description

We are seeking a creative and tech-savvy Communications & IT Representative to manage our digital communication channels, website, CRM platform, and online presence. The ideal candidate will combine strong communication and content creation skills with basic technical knowledge to support our digital platforms and enhance customer engagement. Key Responsibilities Manage and update the company website, ensuring content is current and functional. Create engaging content, including graphics, photos, videos, and marketing materials. Manage the company's social media platforms and execute digital campaigns. Maintain and administer the CRM portal, ensuring accurate customer data and system functionality. Capture and edit photographs and videos for marketing and corporate communications. Track customer feedback and prepare reports to support service improvement. Perform basic website and CRM coding, troubleshooting, and system updates. Monitor website, CRM, and social media performance and pr...