Job Description
Responsibilities:
Provide timely support, troubleshooting and resolutions in support of vessel and shore-based end user issues relating to but not limited to operating systems, hardware, networks, vessel communications systems, and corporate applications.
Ability to work with IT users and administrators either directly or remotely across different time zones based in Europe, Asia, Africa, North & South America.
Ability to work out of, and be accountable through a ticketing system.
Provide on-site and remote systems support to the onshore and offshore fleet.
International travel is required.
Ability to troubleshoot hardware and software issues in person, remotely and via phone.
Ability to travel internationally.
Maintenance, installation and projects work related to vessels communication and IT equipment includin...