fulltime Business Operations Specialists

Commercial Specialist - CRM Analyst

Job Purpose

We are looking for Commercial Specialist – CRM Analyst who will interact cross-functionally to design and establish data sets required to conduct statistical analysis of customer data, in a structured manner. This person will also build and maintain predictive models and perform efficient data visualization, to present analytics and insights to organization. The role reports to Commercial Supervisor – CRM & Analytics.

What you will do

• Provide advanced statistical analysis to support the acquisition, retention, cross sell and up sell activities
• Support departmental strategy by building and maintaining predictive models (Decision trees, Logistic regression etc.) as well as unsupervised models (Cluster Analysis, etc.)
• Effectively run campaigns through list extraction and results evaluation
• Develop pr...