Location
ottawa, on, Canada
Posted
July 09, 2026
Job Description
Join Fortinet as a Commercial Renewals Representative and drive the full renewal sales cycle. Engage with customers and partners while providing expert guidance on license renewals and upselling opportunities.
This role focuses on managing mid-enterprise renewals across a designated Canadian territory. You will support customers, sales teams, and channel partners by handling inquiries via phone and email. Demonstrating expertise in Salesforce and an analytical mindset, you'll ensure a seamless renewal process and maintain high customer satisfaction ratings.
Key Responsibilities:
• Assist customers with Fortinet license renewals
• Cross-sell and upsell additional products during renewals
• Book meetings to discuss renewals with existing clients
• Generate asset reports and quotes using Salesforce
• Support training for new hires on renewal best practices
Requirements:
• 1+ year of experience in renewals or sales operations
• Technical degree in a related fi...
This role focuses on managing mid-enterprise renewals across a designated Canadian territory. You will support customers, sales teams, and channel partners by handling inquiries via phone and email. Demonstrating expertise in Salesforce and an analytical mindset, you'll ensure a seamless renewal process and maintain high customer satisfaction ratings.
Key Responsibilities:
• Assist customers with Fortinet license renewals
• Cross-sell and upsell additional products during renewals
• Book meetings to discuss renewals with existing clients
• Generate asset reports and quotes using Salesforce
• Support training for new hires on renewal best practices
Requirements:
• 1+ year of experience in renewals or sales operations
• Technical degree in a related fi...