Commercial Operations Manager

Santen

Full-time Operations & Business Administration
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Location
helsinki, uusimaa, Finland
Posted
July 28, 2026

Job Description

The Commercial Operations Manager ensures operational excellence across the commercial organization by translating data into actionable insights, optimizing demand planning and product availability, and driving efficient cross-functional processes. The role enables informed business decisions, regulatory compliance, and seamless collaboration across Commercial, Supply Chain, Finance, Market Access, and Regulatory functions to maximize business performance and ensure continuous product availability for patients.

Key Responsibilities & Accountabilities

  • Manage demand forecasting using sales, market, and customer data (SAP, IQVIA) to improve forecast accuracy and product availability.
  • Collaborate with Finance, Supply Chain, and regional teams to align IBP processes, optimize stock levels, and support supply allocation decisions.
  • Monitor and mitigate out-of-stock (OOS) risks through safety stock reporting, excess & obsolet...