Commercial Excellence Lead

Full-time Advertising, Marketing, Promotions, Public Relations, and Sales Managers

THE ROLE

OPTIMIZE, ENABLE, INNOVATE!

As our Commercial Excellence Lead, you play a critical role in executing the customer engagement strategy and leading both sell-in (net revenue) and sell-out (retail) sales planning, supported by robust commercial analysis of trading performance across omni-channels. The ideal candidate will support the execution of channel and retailer strategies, while identifying new commercial opportunities to maximize growth across all channels. A key focus will also be on driving retail excellence in stores and counters, particularly in customer service and operational execution. The role plays a critical part in commercial planning, including forward sales and event planning with accurate stock forecasting to support business initiatives.

You will be reporting to Country Head, and you will manage:

Drive service excellence

Champion a service excellence ethos

Drive customer loyalty with effective ...