Commercial Assistant

Azelis

Full time Sales Representatives, Services
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Location
Poznań, Greater Poland Voivodeship, Poland
Posted
June 28, 2026

Job Description

Mission

The Commercial Assistant plays a key role in delivering top-tier customer support and assistingĀ the external Sales TeamĀ withĀ customer service and administrative tasks. This position is responsible for ensuring excellent follow-up of the customer portfolio, enhancing the digital customer experience, and improving service quality, all while contributing to the department’s profitability. The role involves close collaboration with both external Sales Managers and Sales Administrators.Ā 

Main AccountabilitiesĀ 

Provide the best commercial and digital support toĀ theĀ customerĀ portfolio:Ā 

  • Serve as firstĀ and directĀ point of contact for CustomersĀ and ensure timely communicationĀ on product specifications (productĀ changes,Ā legal aspects,Ā PBMs ...).Ā Follow-up onĀ customerĀ satisfaction,Ā facilitateĀ response toĀ customerĀ questionnaires.Ā 
  • Assist customers in accessing and navigating the customer portal to ensure a smooth and user-friendly digitalĀ ...