Location
quezon city, metro manila, Philippines
Posted
May 28, 2026
Job Description
On-site - Quezon City 5-10 Yrs Exp Bachelor Full-time
Job Description
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays
Insurance Health & Wellness
Professional Development
Job Training
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Command Centre Team Lead
Location: Taguig
Work Setup: Onsite
Shift: Night Shift
Key Responsibilities
- Lead, coach, and develop Command Centre, Workforce Management (WFM), and Reporting Analysts.
- Manage workload distribution and team capacity across operational monitoring and reporting functions.
- Establish performance standards, priorities, and accountability measures.
- Conduct regular team meetings, provide coaching, and deliver performance feedback.
- Ensure strong collaboration between operational oversight and rep...