Command Center Monitoring Supervisor

Expeditors

Full-time Supervisors of Office and Administrative Support Workers
Apply Now
Location
Guatemala City, Guatemala Department, Guatemala
Posted
June 30, 2026

Job Description

Job Description

A Cargo Signal Operations Lead is expected to be a highly regarded expert in Command Center Operations. With a bias for action, dedication to continuous improvement, and a commitment to delivering exceptional customer service.

Operational Excellence & Quality Assurance

  • Proactive Monitoring & Escalation: Respond to alerts and provide expert support in critical escalations, ensuring timely and effective resolution. Serve as on‑call support for high‑severity incidents..
  • Quality Assurance: Regularly review Command Center monitoring activities and incident reports to identify root cause for errors and actionable insights and recommend corrective actions. 
  • Training & Development: Assist in create training material and exercises to equip Command Center with the skills needed for effective alert response. 
  • Process Optimization: Implement strategies to improve communication, situational awareness, decision-making...

    • Job Details

    • Job Type
      Full-time
    • Category
      Supervisors of Office and Administrative Support Workers
    • Date Posted
      June 30, 2026
    • Application Deadline
      August 09, 2026