Collections Specialist

Robert Half Finance & Accounting

Full-time other-general
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Location
Wixom, MI, United States
Posted
July 09, 2026

Job Description

Description We are looking for a Collections Specialist to support accounts receivable operations and help maintain healthy customer account balances in Wixom, Michigan. This position focuses on following up on past-due invoices, keeping account information current, and working across teams to resolve payment issues efficiently. The ideal candidate brings a strong understanding of collection practices, sound judgment, and an attentive approach to customer communication.

Responsibilities:
• Track outstanding balances by reviewing aging data and taking timely action on overdue customer accounts.
• Document collection outreach, payment updates, and account changes to keep records complete and accurate.
• Process incoming customer payments and reconcile activity within the accounts receivable subledger.
• Work with managers and internal partners to address sensitive, disputed, or high-exposure accounts.
• Oversee customer hold status by coordinating with sales and l...