Collections Specialist

TEKsystems

Full-time other-general
Apply Now
Location
Peoria, IL, United States
Posted
July 23, 2026

Job Description

Description
We are looking to hire an Accounts Receivable Collections Specialist for our Peoria, IL office:
β€’ They will handle under 5 phone calls per day, talking to agents that are calling in with discrepancies on their statement, or asking why a premium is a certain price.
β€’ Lots of email communication with customers
β€’ They won’t handle collection s- they really do AR.
β€’ Before they email the agent, they are looking through the past due balance they are researching it – was it to the correct place – move funds from one place to another.
β€’ Work with lot of internal departments.
β€’ Emails to both internal and external -100 emails! Respond with 24-48 hours.
β€’ Pursues delinquent accounts and maintains documentation of collection records.
β€’ Collaborates with internal and external contacts to identify, analyze and resolve billing and collection issues.
β€’ Generates and distributes billing invoices, statements, and delinquent notices.
β€’ Provides monthly repo...