Location
Eden Prairie, MN, United States
Posted
July 15, 2026
Job Description
Job Description
Manage a portfolio of business-to-business accounts, driving collection efforts on outstanding balances while maintaining strong customer relationships. Communicate directly with customers regarding payment status, cash flow challenges, and account resolution, utilizing a consultative and relationship-based approach.
Responsibilities
+ Review aging reports, account holds, and collection priorities to ensure timely resolution of past-due balances.
+ Partner with Customer Care and Sales teams to address customer concerns, resolve disputes, and support payment collection efforts.
+ Research and resolve invoice discrepancies, billing issues, and other obstacles impacting payment.
+ Utilize SAP and other internal systems to document account activity, track collection efforts, and maintain accurate customer records.
+ Monitor customer payment trends and account exposure, escalating concerns and recommendations as needed.
...
Manage a portfolio of business-to-business accounts, driving collection efforts on outstanding balances while maintaining strong customer relationships. Communicate directly with customers regarding payment status, cash flow challenges, and account resolution, utilizing a consultative and relationship-based approach.
Responsibilities
+ Review aging reports, account holds, and collection priorities to ensure timely resolution of past-due balances.
+ Partner with Customer Care and Sales teams to address customer concerns, resolve disputes, and support payment collection efforts.
+ Research and resolve invoice discrepancies, billing issues, and other obstacles impacting payment.
+ Utilize SAP and other internal systems to document account activity, track collection efforts, and maintain accurate customer records.
+ Monitor customer payment trends and account exposure, escalating concerns and recommendations as needed.
...