Job Description
🚨 Hiring Alert | Collections Representative (US Process) 🚨
We are looking for experienced Collections Professionals to join a fast-paced international contact center team.
Role: Collections Representative (Inbound / Outbound – US Process)
Experience: 1–5 years in Collections (Mandatory)
CTC- 5 to 7 LPA-Based on Exp and last CTC and Interview Performance
Shift: US Shifts
Notice Period: Immediate Joiners Preferred
Voice Quality: CEFR C1 Level Preferred
Job Scope:
• US-based payment follow-ups and debt collections
• Handling delinquency buckets and recovery operations
• Third-party / agency-style collections activities
• Negotiation of payment plans and settlements
• Customer risk assessment and resolution management
• End-to-end collections call handling (inbound & outbound)
⚠️ Important Note:
This role is strictly for Collections professionals only.
Profi...