Collections Representative

Robert Half Office Team

Full-time other-general
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Location
Fairfax, VA, United States
Posted
July 15, 2026

Job Description

Description
Our client is seeking a Collections Representative with strong communication skills and a customer-focused mindset. This is a full-time onsite opportunity for someone with at least 1 year of customer service or collections experience who is looking to grow within a stable and supportive company.


Responsibilities:

+ Contact customers regarding past-due accounts and payment arrangements

+ Maintain accurate account notes and collection activity records

+ Resolve billing issues and respond to customer inquiries professionally

+ Follow up on outstanding balances in a timely manner

+ Work collaboratively with internal departments to support account resolution

+ Use Microsoft Office Suite and internal systems to track and manage accounts


Requirements

+ Available to work onsite full time, Monday through Friday

+ 1+ years of customer service or collections experience

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