Collections Representative

Aston Carter

Full-time other-general
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Location
Chino Hills, CA, United States
Posted
July 16, 2026

Job Description

Collections Representative (Remote)Overview
We're seeking a Collections Representative for a 60-day contract assignment to help reduce outstanding accounts receivable balances through customer outreach, account investigation, and cross-functional collaboration.
Key Responsibilities

+ Manage a portfolio of approximately $10M in accounts receivable using aging reports to prioritize collection efforts.

+ Contact customers regarding unpaid or overdue invoices and confirm payment status and timelines.

+ Collect payments, document account activity, and escalate issues when necessary.

+ Maintain accurate records and manage tickets within Salesforce or a similar CRM.

+ Research and investigate invoice discrepancies, missing information, and reconciliation issues.

+ Partner with project managers and finance teams to resolve outstanding accounts.

+ Research updated customer contact information when needed.

+ Utilize ba...