Location
kampala, kampala, Kenya
Posted
July 09, 2026
Job Description
Job Title: Collections Officer About Koolboks
Koolboks is a clean energy company providing solar-powered refrigeration and energy solutions through flexible Pay-As-You-Go (PAYGo) financing. We are committed to making sustainable cooling accessible while delivering an exceptional customer experience. Job Summary
We are seeking a proactive and results-driven Collections Officer to manage overdue customer accounts and ensure timely repayment of outstanding balances. The ideal candidate will have prior experience in debt collection, loan recovery, or credit control, preferably within a financial institution, fintech, telecommunications, or PAYGo environment. The Collections Officer will work closely with customers to negotiate repayment arrangements while maintaining positive customer relationships and minimizing portfolio risk. Effective collections officers combine strong negotiation, communication, and record-keeping skills to improve recovery rates while maintaining professionali...
Koolboks is a clean energy company providing solar-powered refrigeration and energy solutions through flexible Pay-As-You-Go (PAYGo) financing. We are committed to making sustainable cooling accessible while delivering an exceptional customer experience. Job Summary
We are seeking a proactive and results-driven Collections Officer to manage overdue customer accounts and ensure timely repayment of outstanding balances. The ideal candidate will have prior experience in debt collection, loan recovery, or credit control, preferably within a financial institution, fintech, telecommunications, or PAYGo environment. The Collections Officer will work closely with customers to negotiate repayment arrangements while maintaining positive customer relationships and minimizing portfolio risk. Effective collections officers combine strong negotiation, communication, and record-keeping skills to improve recovery rates while maintaining professionali...