Location
Australia, Western Australia, Australia
Posted
June 18, 2026
Job Description
Are you experienced in collections and passionate about helping customers find positive payment solutions? Do you thrive in a fast-paced environment where strong communication, negotiation skills and customer service are highly valued?
A leading CBD-based organisation is seeking a motivated Collections Officer to join a supportive and high-performing team focused on achieving strong outcomes while maintaining a customer-first approach.
About the RoleManage a portfolio of overdue customer accounts Negotiate payment arrangements and assist customers with account resolutions Deliver professional, empathetic and solutions-focused customer service Maintain accurate account notes, records and documentation Work closely with internal teams and customers to resolve account queries and disputes Achieve collection targets while maintaining positive customer relationships Handle inbound and outbound customer communicat...
A leading CBD-based organisation is seeking a motivated Collections Officer to join a supportive and high-performing team focused on achieving strong outcomes while maintaining a customer-first approach.
About the Role