Job Description
Position: Collections Associate (Tier 3)
Work Hours (Client): 10am - 6pm PHT
Pay Range: Pay is in USD, amount to be determined (varies based on skill set and experience level)
Location of Search: Philippines
Work Location: Onsite Work (must be willing to relocate if needed)
Must be from The PHILIPPINES
Must be able to speak CANTONESE
We are seeking a Collections Associate Experienced to independently manage a moderately complex accounts receivable portfolio and serve as a subject matter expert (SME) for collections processes, tools, and escalation handling. This role focuses on accelerating cash flow, reducing delinquency, and protecting customer relationships through advanced analysis, structured root cause identification, and effective cross‑functional collaboration. The ideal candidate can mentor junior team members, manage escalations, and drive improvements that reduce rework and prevent dispute-driven payment delays. <...