Job Description
Job title: Collection Associate – B2B Accounts Receivable
Experience: 2-5 years
Industry: B2B / SaaS / Technology / Shared Services
Work Setup: Onsite in Aura Taguig
Shift: Night Shift
Role Summary:
Responsible for managing assigned customer portfolios and driving timely collections while maintaining strong customer relationships and supporting healthy cash flow. The role involves proactive follow-up on overdue invoices, dispute
coordination, reconciliation activities, and maintaining complete customer interaction history. Candidates should be flexible to work in US shifts to support a global portfolio.
Key Responsibilities:
• Relevant experience in Accounts Receivable, B2B Collections, or Order-to-Cash processes in a shared services environment is preferred
• Manage assigned customer portfolios and aging buckets to achieve collection targets.
• Conduct collections...