Location
Stone, Staffordshire, United Kingdom
Posted
June 29, 2026
Job Description
Collections Agent
£26,230 per annum + uncapped commission
Stafford - Hybrid (2 days in office / 3 days remote)
About the Role
An exciting opportunity has arisen for a Customer Collections Agent to join a growing and supportive team within a fast-paced environment.
This role is ideal for someone who enjoys helping people, thrives on communication, and takes pride in delivering positive outcomes. You will handle a variety of customer interactions across inbound and outbound calls, live chat, and email.
You’ll work closely with customers to understand their circumstances, negotiate affordable payment plans, and provide tailored solutions in line with client and compliance requirements - ensuring every interaction is handled with professionalism and empathy.
Full training and ongoing support will be provided, offering a fantastic opportunity to build expertise and develop a long-term career within financial services, with clear progression pathways available.
Key Re...
£26,230 per annum + uncapped commission
Stafford - Hybrid (2 days in office / 3 days remote)
About the Role
An exciting opportunity has arisen for a Customer Collections Agent to join a growing and supportive team within a fast-paced environment.
This role is ideal for someone who enjoys helping people, thrives on communication, and takes pride in delivering positive outcomes. You will handle a variety of customer interactions across inbound and outbound calls, live chat, and email.
You’ll work closely with customers to understand their circumstances, negotiate affordable payment plans, and provide tailored solutions in line with client and compliance requirements - ensuring every interaction is handled with professionalism and empathy.
Full training and ongoing support will be provided, offering a fantastic opportunity to build expertise and develop a long-term career within financial services, with clear progression pathways available.
Key Re...