Job Description
Collections Agent
Stone (Office-based | Hybrid after probation). OTE circa £37,000 (basic + uncapped commission).
Join a growing, award‑winning business.
We're working with a well‑established, family‑run business based in Stone, known for its supportive culture, strong training, and genuine career progression. With a reputation for helping people get back on track financially , this is a role where you can make a real impact while earning great commission.
The Role
As a Collections Agent , you'll be speaking with customers via phone, email, and live chat to support them in resolving outstanding debts. Every case is different, so you'll use negotiation skills, empathy, and problem‑solving ability to agree fair and realistic repayment solutions.
This is a fast‑paced but rewarding environment, where success is recognised and rewarded, and where you'll be part of a close‑knit, high‑performing team.